1. Resources that are available from within My World.  Some of these are also available through this website. 
2. FAQs:Frequently asked questions. 
3. Help Center Files.  These are files with explanations and instructions that have been developed by the My World team or contributed by others.

• Post your question to the My World user forum.  Someone from the My World development team or our growing community of users and developers will get back to you with an answer.  This is also a place where users share resources and helpful tips. The forum requires sign-in but is open to everyone.
• Contact your My World vendor for technical support.  Your My World CD came with information about whom to contact for technical support.  From within My World, if you select "About My World" from the "Help" menu, you will see a phone number and email address to contact for technical support.
• Email the My World Team.  The My World Team is not able to provide end user support for routine problems that can be solved through this page, the My World user forum, or your technical support provider.  However, if you have a question or problem that you have not been able to resolve in other ways, please email us at myworld@mail.sesp.northwestern.edu, and we will do everything we can to help you out. 

My World User Manual: We offer a complete web-based user manual or My World's myriad features.  All modes, menu options, and operations are fully documented.  (This manual is also available through the Help menu of the My World GIS software).  You can also download a PDF version of the manual to print and read offline. 

Guided Tours: We offer video and browser-based tours of My World GIS software.
(also available in the Help menu of the My World GIS software).

Basic "How-to" Tutorials: A full set of step-by-step tutorials on basic My World skills is available in the Welcome to My World window within the My World GIS software.

• Can I import data from a GPS device?
• My World's "data" folder on my students' computers is locked by the administrator, and I do not have access to it.  How can I put data on their computers and have My World find the data at startup?
• I'm using a Mac and when I download a zip file with projects in it, the projects appear as folders instead of .m3vz files.
• How do I convert a data field that is made up of categories to numbers? 
• I changed the transparency of one of my layers, now it seems to have disappeared. Where did it go?
• I'm trying to enter a value into a table (in the Layer Appearance Window, the Layer Information Window, or the Edit Table Panel), but every time I finish typing and click somewhere else, it goes back to its original value. What gives?
• I'm trying to enter a Date or Time in Edit mode, and My World keeps telling me that the value I'm entering doesn't appear to be a Date. How I make this work?
• Can I put images on my Map?
• How can I put labels on my Map?
• What is a projection and why is My World asking me for the projection for my data?
• Can I export a WorldWatcher grid file to ArcGIS rasters?
• How do you cache or save dynamic web layers so they can be used while working offline?

Help Center Files

Below is a listing of downloadable tutorials and other help documents provided by the My World team and by other My World users. 

Upload a Help Center File.  We encourage you to submit your own help documents. All submissions are reviewed by our project team.

[Coming Soon] How to Create a Tutorial for Use with My World's Step-By-Step Guided Tour Feature

[Coming Soon] How to install My World tutorials

Legend:
 Unreviewed         Reviewed and Awaiting Revision      Reviewed and Approved     Created by My World Project

---

Name		Status		Description
How to add a layer to a My World map				How to add a layer to a My World map. Files: Primary: addlayer.mwht Author: My World Team Author Institution: Northwestern University Author Email: myworld@mail.sesp.northwestern.edu Level of Help: Basic Comments: This is a special file (.mwht) designed for displaying step-by-step tours within My World. Simply save it to your desktop and double click to launch My World and open the file.